'Please Rate Your User Experience'
He was asked, by a machine, to rate
by Hans Ostrom
his user experience. He did not rate it.
He was asked by advertising, government,
and media (which formed a single entity)
to believe what he heard, saw, and read.
He did not comply. He did read
labels on jars. He turned away.
He liked green light in corridors
as well as green corridors well lit.
He rarely mourned the loss of a
narrative thread. He thought
there was a sense in which
plots should be broken.
Where was John? Where
is John? Is his name
really John, or is it Ian
or Juan? Where is anybody?
Is this the...? No,
it isn't. Thinking about it,
he thought his user experience
was inconsequential. The rating-system
did not accommodate such thinking.
Meanwhile, he was trying to break
himself from the habit of thinking,
'What is to be done? '
hans ostrom 2015